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Maybe you want to understand if the cost Trace and Access for your leak can be claimed back from your home insurance company under your buildings insurance or home insurance policy.
Trace and Access is included in most house insurance policies and covers the cost of non invasive leak detection to locate the leak and access the leak – normally it does not cover the cost of any necessary repairs, however, it does normally cover the costs of remedial works after a successful leak repair has been carried out.
You may not realise you have Trace and Access cover without specifically asking your home insurance company or checking through your policy schedule and looking for it.
Each home insurance company has varying terms and conditions around Trace and Access, it is therefore always recommended that you call them to confirm what they will and will not cover. The service may be found under your home or buildings insurance.
Very few local plumbers have the necessary tools or experience to successfully trace a hidden water leak under the floor. The team here at ADI Leak Detection are all qualified plumbing and heating engineers who are equipped with specialist leak detection technology – using a combination of their engineering experience and the specialist equipment to methodologically trace your leak.
Many home insurance policies will not cover the damage caused by traditional excavation to trace a leak, and you probably wouldn’t want that method used in your home either!
Trace and access Leak Detection costs generally start from £495, depending on exactly what we are investing (water mains leak, central heating leaking, cold / hot feed pipe leak etc) & the size of your property. We have a network of specialist Trace and Access engineers throughout the UK, meaning that one of our engineers is not too far away. If you are covered by your policy then you will be able to claim back our fee’s for tracing and accessing using our detailed, insurance approved reporting.
Most home insurance policies with Trace and Access provide cover for all underground leaks, on all pipework upto the boundary – however never assume and always double check with your own insurer. We have a dedicated water main leak detection division who find leaking water mains for clients every day of the week – in our experience most of these water mains leaks are covered by our clients policies.
ADI are the Original UK Leak Detection company and are proud to have our specialist research and development division, who’s time is dedicated to improving the methods used to find leaks – that’s why our engineers are the best equipped in the industry.
All of our Leak Detection engineers carry this equipment at a minimum, while many carry test rigs and more advanced pieces of specialist equipment.
Before our engineer can use tracer gases they will need to drain the suspected pipework of water before introducing tracer gases. The tracer gases are completely safe and non toxic, compromising of 95% Nitrogen & 5% Hydrogen. These gases escape the pipework at the location of the leak, rising to the surface through almost all materials before being located by our sniffing devices.
Our impressive Acoustic Listening Devices are used to listening to the sound of water or gas escaping from pipework up to 3 meters below the surface. They are used to pinpoint the exact location of a leak under an internal floor or external surface so are used in both internal and external leak detection.
Market leading Thermal Imaging devices are used to trace the path of hot and cold pipework under internal floors and behind walls. Thermal Imaging is normally used at the start of the Trace & Access process as the engineer maps out the hidden pipework in your home.
Snake cameras are used for looking water leaks inside walls, under cupboards and anywhere where a physical look is required but it not possible. Snake Cameras are used in the latter stages of a leak detection, to confirm the water leak is where suspected before access is made.
So now you understand what Trace and Access cover is you’ll be able to check that your home insurance actually covers you for the cost of Leak Detection & remedial works.
When you call the office at ADI Leak Detection you will be greeted by our friendly and knowledgeable customer service team – the team are trained to ask a series of basic questions about your specific leak in order to diagnose the likely cause and to confirm that our service will help you.
Once we have confirmed that we will be able to help find your leak we can then get you booked in with your local leak detection engineer.
All of our engineers are plumbing and heating engineers and have had extensive Trace and Access training center at our Head Office & Training Centre in High Wycombe, Buckinghamshire.
On the day of your appointment the engineer will arrive at 9:30am to get started armed with the booking notes they will methodologically begin the process of detecting your water leak.
If we carry out a repair then we are also able to carry out another leak test on the system to confirm that there are no further leaks – giving you complete peace of mind that the leak is now fixed.
Upon completion your engineer will submit a report of their findings and work carried out, this is checked by head office and sent over to you in an insurance approved format to assist with your trace and access insurance claim.
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